On this page
A minor hockey club website has one job above all: get a family from “my kid wants to play” to “we’re registered, and we know where to be on Saturday” without phoning anyone. Most club sites fail at that because they’re built around the board, not the families. Here’s what earns a place on the site, and what doesn’t.
Who the site is really for
Five groups visit a club site, and they want different things:
- New families. They don’t know the jargon (U9, house, rep, tiering). They want to know what’s offered for their child’s age, what it involves, and how to sign up.
- Returning families. They want dates, the registration link, the schedule and who their coach is. Fast, on a phone, at the rink.
- Coaches and volunteers. Certification requirements, forms, ice times, contacts.
- Sponsors. Proof that the club is organized and that their logo will be seen.
- Visiting teams. Directions to your rink, where to park, which dressing room.
If a page doesn’t serve one of these groups, it doesn’t need to exist. Board minutes from 2019 can go.
The pages that earn their place
A home page that knows what season it is
The top of your home page should change through the year. In spring, it’s registration. In late summer, it’s evaluations and tryouts. In season, it’s schedules and game-day information. One clear message and one button, not a carousel of six announcements nobody reads.
Programs by age
A page per age group (or one page with a section each) that says plainly what happens: how many ice times a week, roughly when, what the commitment looks like, and what equipment is needed. This is the page new families read most closely, and it’s the page most clubs skip.
Register
A single page that explains how registration works for your club and links to the right place. More on this below, because it’s where most of the confusion lives.
Teams, schedules and results
Families want this on their phone in seconds. If schedules live in a separate app, link to them clearly from every page. Better still, put them on your own site so there’s one place to look.
Rink and directions
Every rink you use, with an address that opens in maps, parking notes and anything odd (the back entrance, the second sheet). Visiting teams will thank you.
Volunteers and coaches
What roles you need, what certifications or screening each role requires in your association, and who to contact. Make it easy to put a hand up.
Policies
Code of conduct, refunds, safe sport and anything else your association requires you to publish. Link them from the footer so they’re always one tap away.
Sponsors
A sponsor page and visible logos across the site. Sponsors renew when they can see their support.
How your site fits with the Hockey Canada Registry
For most Hockey Canada member associations, player registration happens in the Hockey Canada Registry (HCR), which runs on Spordle. Parents create a Spordle account, link their child, and register with their local association through the registry. Families who don’t know which association serves them can search the Hockey Canada registration portal by province and postal code, and it points them to the right one.
Two details catch families out every year:
- Returning players already have a Hockey Canada record. They should sign in and find it, not create a new participant. Say so on your register page.
- The registry points families to the association that serves their area. Explain your boundaries in plain words so families know they’re in the right place before they start.
So your website isn’t competing with the registry. Its job is to:
- Explain before they click. Ages, programs, dates, what’s included, the refund policy. Families should arrive at the registry already knowing what they’re signing up for.
- Send them to the exact right link. Not “register on Hockey Canada”, but a direct link to your association’s registration, with a one-line note on what to choose.
- Handle what the registry doesn’t. Spring and summer camps, tryout sign-ups, volunteer shifts, jersey orders, fundraising and team news usually live on the club’s own site.
Automate the volunteer work, not the families
The best club sites save volunteers hours without making families jump through extra hoops. Good candidates for automation:
- Confirmations. Anyone who fills in a club form (a camp, a volunteer shift, a jersey order) gets an immediate email with the details.
- Reminders. The day before a first practice, a clinic or a fundraising shift.
- Waitlists. When a program fills, the form says so and takes names in order.
- Volunteer sign-ups. Shifts with a set number of spots that close when they’re full.
- Notifications to the right person. The camp coordinator gets camp sign-ups, not the president.
None of this replaces the registry. It covers the dozens of small jobs that otherwise run through one volunteer’s inbox.
Build it for the rink, not the boardroom
Most visits to a club site happen on a phone, often in a cold arena with one bar of signal. That means:
- Schedules, rink addresses and the register button reachable in one or two taps.
- Pages that load quickly on a weak connection.
- Text big enough to read with gloves on, and buttons big enough to hit.
- No PDFs for things that should be a web page. A schedule in a PDF is hard to read on a phone and goes stale the moment it’s printed.
Make it survive the next board
Boards change every year. Most club website problems start when the one person who knew the password moves on. Before you build anything:
- Put the domain in the club’s name, renewed automatically, with the login on a club email address.
- Use role-based email addresses (registrar@, president@) that pass from one volunteer to the next.
- Keep every account under the club, not under a volunteer: hosting, forms, email, payment tools, social media.
- Write a one-page handover: where everything lives, who has access, and how to make the common updates.
- Choose a site the next volunteer can edit without calling the person who built it.
Before registration opens
- Home page shows registration as the main message, with one button
- Program pages show this season’s ages, dates and what’s included
- Register page explains your setup and links straight to your association’s registration
- Returning families are told to sign in with their existing record, not create a new one
- Refund, code of conduct and safe sport policies are linked from the footer
- Rink pages have addresses that open in maps
- Volunteer roles and requirements are listed, with a way to sign up
- Domain and accounts are in the club’s name, on a club email address
- Someone other than you can update the site
A good club site doesn’t need to be big. It needs to be current, clear about registration, quick on a phone, and owned by the club so it outlives every board that touches it.
Sources
Rules, fees and processing times change. Check the official page before you act.